src/Controller/SupportController.php line 30

Open in your IDE?
  1. <?php
  3. declare(strict_types=1);
  5. namespace App\Controller;
  7. use App\Entity\CustomerInformation;
  8. use App\Entity\Support;
  9. use App\Form\SupportType;
  10. use App\Repository\CustomerInformationRepository;
  11. use App\Repository\SupportRepository;
  12. use App\Service\Deck;
  13. use Symfony\Bundle\FrameworkBundle\Controller\AbstractController;
  14. use Symfony\Component\HttpFoundation\Request;
  15. use Symfony\Component\HttpFoundation\Response;
  16. use Symfony\Component\Routing\Annotation\Route;
  18. class SupportController extends AbstractController
  19. {
  20.     #[Route('/support', name: 'app_form_support_new', methods: ['GET', 'POST'])]
  21.     public function support(
  22.         Request $request,
  23.         SupportRepository $supportRepository,
  24.         CustomerInformationRepository $customerInformationRepository,
  25.         Deck $deck,
  26.     ): Response {
  27.         $support = new Support();
  28.         $customerInformation = new CustomerInformation();
  29.         $support->setCustomerInformation($customerInformation);
  30.         $form = $this->createForm(SupportType::class, $support);
  31.         $form->handleRequest($request);
  33.         if ($form->isSubmitted() && $form->isValid()) {
  34.             $customerInformationRepository->add($customerInformation);
  35.             $supportRepository->add($support);
  37.             // On définit l'urgence de la demande
  38.             $stackId = Deck::STACK_CLASSIQUE; // Classique
  39.             if ($support->getIsBlocking()) {
  40.                 $stackId = Deck::STACK_URGENT; // Urgent
  41.                 if ($support->getBlockingDeadline()) {
  42.                     $interval = $support->getCreated_at()->diff($support->getBlockingDeadline());
  43.                     if (0 === $interval->invert && 3 < $interval->d) {
  44.                         $stackId = Deck::STACK_PRIORITAIRE; // Prioritaire
  45.                     }
  46.                 }
  47.             }
  49.             // On récupère la liste des labels
  50.             $labels = $deck->getLabels();
  52.             $titre = $support->getCustomerInformation()?->getName() ?? 'Pas de Titre';
  53.             $date = $support->getCreated_at()->format('Y-m-d H:i:s');
  54.             $plain = 'plain';
  55.             $description = $this->renderView('support/description.md.twig', [
  56.                 'support' => $support,
  57.             ]);
  59.             // On crée le nouveau ticket dans Formulaire Support du NextCloud
  60.             $card = $deck->createCard(
  61.                 $titre,
  62.                 $description,
  63.                 $date,
  64.                 $plain,
  65.                 $stackId
  66.             );
  67.             // On assigne un label au nouveau ticket
  68.             $labelId = null;
  69.             $labelUrgent = null;
  70.             $labelPrioritaire = null;
  71.             foreach ($labels as $label) {
  72.                 if ($label['title'] === $support->getCustomerInformation()?->getCompany()) {
  73.                     $labelId = $label['id'];
  74.                 }
  75.                 if ('Urgent' === $label['title']) {
  76.                     $labelUrgent = $label;
  77.                 }
  78.                 if ('Prioritaire' === $label['title']) {
  79.                     $labelPrioritaire = $label;
  80.                 }
  81.             }
  83.             if (null !== $labelId) {
  84.                 $deck->assignLabel($card['id'], $labelId, $stackId);
  85.             } else {
  86.                 $color = str_pad(dechex(mt_rand(0, 0xFFFFFF)), 6, '0', \STR_PAD_LEFT);
  88.                 $label = $deck->createLabel($support->getCustomerInformation()?->getCompany(), $color);
  89.                 $deck->assignLabel($card['id'], $label['id']);
  90.             }
  92.             // Si la demande est urgente / prioritaire
  93.             if ($support->getIsBlocking()) {
  94.                 if (118 === $stackId) {
  95.                     $deck->assignLabel($card['id'], $labelUrgent['id']);
  96.                 } elseif (121 === $stackId) {
  97.                     $deck->assignLabel($card['id'], $labelPrioritaire['id']);
  98.                 }
  99.             }
  101.             $this->addFlash('success', 'Votre demande de support a été créée avec succès.');
  103.             return $this->redirectToRoute('app_form_index');
  104.         }
  106.         return $this->render('front/form/support.html.twig', [
  107.             'form' => $form->createView(),
  108.         ]);
  109.     }
  110. }